Flight Operations and Load Control
For over five decades, U.S. Express professional support has provided its airline customers with communications, flight dispatch, weight and balance, flight planning, weather service, and diplomatic clearances.
Ground Support Equipment (GSE) Maintenance and Fueling
With vast experience in maintaining ground equipment supported by fully equipped shops and reliable, experienced mechanics, U.S. Express provides GSE maintenance, GSE fueling and GSE rental services to airlines and other customers in numerous locations.
Passenger and Traffic Services
Processing passengers requires special sensitivity. U.S. Express provides professional multilingual staff to ensure quality friendly service to domestic and international passengers. We perform a full range of passenger services including skycap, ticketing and check-in, boarding and special assistance.
Aircraft Ramp Services
U.S. Express provides competent station management and trained, uniformed, courteous ramp personnel to meet our customers' needs, and we’ve made numerous investments in equipment upgrades to ensure timely and efficient service.
The ramp-side services to airlines including:
- Loading and unloading of baggage
- Baggage handling and transfers
- Mail and cargo services
- Aircraft marshalling
- Aircraft pushback and towing
- Aircraft Parking
- Aircraft weight and Balance
- Ramp Transfer to and From Aircraft
- Load Supervision
- Fuel services
- Cabin Cleaning
- Crew Transportation
Airport Facility & Technical Services
Baggage System Management and Bagroom Staffing
U.S. Express manages and maintains baggage conveyor systems at several large international airports in the United States. Our baggage system management program minimizes maintenance and operating costs with a well trained, dedicated and stable work force. Equipment downtime is reduced through our innovative and proactive around-the-clock preventive maintenance program.
Deicing
U.S. Express utilizes 940 pieces of equipment to deice customers at airports throughout the United States. Our dedicated professionals provide dependable and flexible service during the worst of the winter weather. Whether your aircraft requires Type I or Type IV glycol, we remove snow, frost and ice to ensure a safe departure. By focusing on safety and training, and by providing the most modern snow removal technology and equipment, U.S. Express can reliably meet our customers' needs.
Jetway Maintenance
U.S. Express offers comprehensive jetway equipment maintenance and support involving all aspects of routine scheduled preventive and non-routine emergency maintenance activities. Our reliability is based on years of hands-on experience, allowing us to quickly diagnose problems before they become major maintenance issues, thus reducing long-term upkeep costs.
U.S. Express staff includes skilled electrical, mechanical, welding, supervisory, administrative and management personnel. Our program is designed to meet and exceed manufacturer's recommended maintenance procedures. Equipment’s operational integrity is further assured through technical staffing twenty-four hours/seven days a week. U.S. Express employees are trained to support passenger loading bridges, baggage conveyor systems, Planemates, automatic passenger terminal doors, ramp access vehicles security gates and personnel electric lift platforms.
Risk Assessment Program
U.S. Express knows that the best way to prevent accidents, incidents, and workers comp injuries is to anticipate difficulties and put control measures in place to prevent problems from occurring. We do this with our systematic Risk Assessment Program.
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